Enhancing the Anesthesia Providers’ Awareness of Resources, Policies, & Procedures Surrounding Patients with Language Communication Barriers

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Krysl, J. (2024). Enhancing the Anesthesia Providers’ Awareness of Resources, Policies, & Procedures Surrounding Patients with Language Communication Barriers. Unc Charlotte Electronic Theses And Dissertations.
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Abstract

Background: Patients with limited English proficiency (LEP) are facing significant communication challenges in peri-operative settings, spanning from understanding anesthesia-related information to obtaining informed consent. These language-based obstacles lead to decreased quality of care, lower patient satisfaction, and a heightened risk of adverse healthcare outcomes. Purpose: The purpose of this study is to investigate if a web-based educational program can increase the anesthesia providers’ awareness of resources, policies, and procedures available for LEP patients. Methods: This quantitative, quasi-experimental project uses a pretest-posttest design sampling from a full-service community hospital in the Southeastern region of United States. Results: Twenty-five individuals participated in this study. There was significant pretest-posttest difference on question : question 1 (χ2(1) = 5.98, p = .015) (federal law); question 2 (language service resources) (χ2(1) = 13.30, p < .001); question 4 (language service procedure) (χ2(1) = 11.80, p < .001); question 5 (policy location) (χ2(1) = 11.70, p < .001); question 6 (resource location) (χ2(1) = 7.29, p = .007); question 7 (resource location) (χ2(1) = 24.10, p < .001). The average number of correct answers increased from 3.19 ± 1.48 to 5.80 ± 0.50 (t = 6.53, p < .001). Conclusion: The result of this data is evidence that utilization of a brief educational module can greatly impact anesthesia providers’ awareness of resources, policies, and procedures for language services for patients with language communication barriers. Future projects should aim to highlight the significance of obtaining informed consent via a certified interpreter in lieu of ad hoc interpretation.

Details
Author

Krysl, Janzen

Title

Enhancing the Anesthesia Providers’ Awareness of Resources, Policies, & Procedures Surrounding Patients with Language Communication Barriers

Physical Description

1 online resource (57 pages) : PDF

Date

2024

Degree Granting Institution

University of North Carolina at Charlotte

Abstract

Background: Patients with limited English proficiency (LEP) are facing significant communication challenges in peri-operative settings, spanning from understanding anesthesia-related information to obtaining informed consent. These language-based obstacles lead to decreased quality of care, lower patient satisfaction, and a heightened risk of adverse healthcare outcomes. Purpose: The purpose of this study is to investigate if a web-based educational program can increase the anesthesia providers’ awareness of resources, policies, and procedures available for LEP patients. Methods: This quantitative, quasi-experimental project uses a pretest-posttest design sampling from a full-service community hospital in the Southeastern region of United States. Results: Twenty-five individuals participated in this study. There was significant pretest-posttest difference on question : question 1 (χ2(1) = 5.98, p = .015) (federal law); question 2 (language service resources) (χ2(1) = 13.30, p < .001); question 4 (language service procedure) (χ2(1) = 11.80, p < .001); question 5 (policy location) (χ2(1) = 11.70, p < .001); question 6 (resource location) (χ2(1) = 7.29, p = .007); question 7 (resource location) (χ2(1) = 24.10, p < .001). The average number of correct answers increased from 3.19 ± 1.48 to 5.80 ± 0.50 (t = 6.53, p < .001). Conclusion: The result of this data is evidence that utilization of a brief educational module can greatly impact anesthesia providers’ awareness of resources, policies, and procedures for language services for patients with language communication barriers. Future projects should aim to highlight the significance of obtaining informed consent via a certified interpreter in lieu of ad hoc interpretation.

Genre

doctoral dissertations

Subjects--Topics

Health services administration
Nursing
Medicine

Degree

D.N.P.

Keywords

Anesthesia Providers
Interpretive Services
Language Communication Barriers
Limited English Proficiency (lep)
Perioperative Settings
Quality Improvement

Subject Area

Health Services Research

Advisor(s)

Young, Lufei

Committee Members

Schoen, Lorraine
Chen, Zhuo
Saraceno, Christine
Godev, Concepcion

Degree Note

Thesis (D.N.P.)--University of North Carolina at Charlotte, 2024.

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Rights Holder Information

Copyright is held by the author unless otherwise indicated.

Identifier

Krysl_uncc_0694D_13678

Permalink

http://hdl.handle.net/20.500.13093/etd:3513