Enhancing the Anesthesia Providers’ Awareness of Resources, Policies, & Procedures Surrounding Patients with Language Communication Barriers

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Martin, T. (2024). Enhancing the Anesthesia Providers’ Awareness of Resources, Policies, & Procedures Surrounding Patients with Language Communication Barriers. Unc Charlotte Electronic Theses And Dissertations.
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Abstract

Background: Patients with limited English proficiency (LEP) are facing significant communication challenges in peri-operative settings, spanning from understanding anesthesia-related information to obtaining informed consent. These language-based obstacles lead to decreased quality of care, lower patient satisfaction, and a heightened risk of adverse healthcare outcomes.The purpose of this study is to investigate if a web-based educational program can increase the anesthesia providers’ awareness of resources, policies, and procedures available for LEP patients. Methods: This quantitative, quasi-experimental project uses a pretest-posttest design sampling from a level II healthcare facility in Charlotte, NC. Results: Twenty-six individuals participated in this study. There was significant pretest-posttest difference on question 2 (language service resources) (χ2(1) = 7.24, p = .007); question 4 (language service procedure) (χ2(1) = 16.50, p < .001); question 5 (policy location) (χ2(1) = 10.00, p = .002); and question 7 (resource location) (χ2(1) = 28.40, p < .001). The average number of correct answers significantly increased from 3.77 ± 1.34 to 6.15 ± 0.46 (t = 8.58, p < .001). Conclusion: The result of this data serves as evidence that a short, simple education module can profoundly impact the anesthesia provider’s understanding of resources and policies surrounding language communication barriers. Future projects should emphasize the importance of bilingual teammates avoiding obtaining pre-operative consent without the presence of a certified interpreter. Keywords: Keywords: Limited English Proficiency (LEP), Anesthesia Providers, Educational Intervention, Quality Improvement, Language Communication Barriers, Perioperative Settings, Cultural Competence, Interpretive Services, Patient Safety, Healthcare Education.

Details
Author

Martin, Taylor

Title

Enhancing the Anesthesia Providers’ Awareness of Resources, Policies, & Procedures Surrounding Patients with Language Communication Barriers

Physical Description

1 online resource (55 pages) : PDF

Date

2024

Degree Granting Institution

University of North Carolina at Charlotte

Abstract

Background: Patients with limited English proficiency (LEP) are facing significant communication challenges in peri-operative settings, spanning from understanding anesthesia-related information to obtaining informed consent. These language-based obstacles lead to decreased quality of care, lower patient satisfaction, and a heightened risk of adverse healthcare outcomes.The purpose of this study is to investigate if a web-based educational program can increase the anesthesia providers’ awareness of resources, policies, and procedures available for LEP patients. Methods: This quantitative, quasi-experimental project uses a pretest-posttest design sampling from a level II healthcare facility in Charlotte, NC. Results: Twenty-six individuals participated in this study. There was significant pretest-posttest difference on question 2 (language service resources) (χ2(1) = 7.24, p = .007); question 4 (language service procedure) (χ2(1) = 16.50, p < .001); question 5 (policy location) (χ2(1) = 10.00, p = .002); and question 7 (resource location) (χ2(1) = 28.40, p < .001). The average number of correct answers significantly increased from 3.77 ± 1.34 to 6.15 ± 0.46 (t = 8.58, p < .001). Conclusion: The result of this data serves as evidence that a short, simple education module can profoundly impact the anesthesia provider’s understanding of resources and policies surrounding language communication barriers. Future projects should emphasize the importance of bilingual teammates avoiding obtaining pre-operative consent without the presence of a certified interpreter. Keywords: Keywords: Limited English Proficiency (LEP), Anesthesia Providers, Educational Intervention, Quality Improvement, Language Communication Barriers, Perioperative Settings, Cultural Competence, Interpretive Services, Patient Safety, Healthcare Education.

Genre

doctoral dissertations

Subjects--Topics

Medicine
Health education
Language and languages

Degree

D.N.P.

Keywords

Anesthesia Providers
Cultural Competence
Healthcare Education
Language Communication Barriers
Limited English Proficiency

Subject Area

Health Services Research

Advisor(s)

Young, Lufei

Committee Members

Schoen, Lorraine
Chen, Job
Saraceno, Christine
Godev, Concepcion

Degree Note

Thesis (D.N.P.)--University of North Carolina at Charlotte, 2024.

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Rights Holder Information

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Identifier

Martin_uncc_0694D_13677

Permalink

http://hdl.handle.net/20.500.13093/etd:3514